Email Support
For major issues or to send screenshots, use email; you receive a clear answer within 24 hours, and priority tickets are handled separately.
If any trouble, open a direct chat with 67BD Support. From Dhaka, many take help with bKash and Nagad on the same path.
Download APK Get the app
If there is a problem, there is no separate roaming needed; the 67BD Support live chat stays inside the app, so you can log in and send messages immediately.
Usually a response comes within 13 minutes; the chat is active from 9 AM to 12 AM, and users from Dhaka, Chattogram, and Khulna also get help on the same channel.
Chat covers account, login, app setup, and Help Center guides; messages stay queued even when the network is slow, so you can see previous conversations when you reopen.
For major issues or to send screenshots, use email; you receive a clear answer within 24 hours, and priority tickets are handled separately.
Short questions, technical talk about APK, and quick guides for new users work well on Telegram; when you message, directions come in small steps.
These questions usually require the same three steps: refresh the app, check the network connection, then send a screenshot of the issue in chat so the support team gets the correct information at once.
| Channel | Available Time |
|---|---|
| Live Chat | 9 AM to 12 AM |
| Can be sent 24 hours a day | |
| Telegram | 10 AM to 10 PM |
| Help Center | Guides can be read anytime |
If you have issues with your account, APK, or 67BD Login, first try the live chat; 67BD Support works quickly, and will lead you to the correct help page.
Download APK92,795 reviews show users are getting quick answers
System active since 2017 has learned to handle chat load
Features, guides, and account topics come together in one place
Works in 29 countries, so the support line is almost always open
Sending a screenshot in chat shows you get a reply within 2 minutes
There was a bKash issue; the Help Center steps worked correctly
The login guide is short, so reading on a phone was convenient
To open an account About 67BD See the page to understand rules and responsible use. Responsible Use Read
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